Security program improvement should be tied to security risk which changes frequently. This session will cover the reasons security risk is fluid and the benefits to approaching security program improvement through small incrementation changes (I.e. Kaizen). This proposed approach turns compliance driven change and traditional approach of program maturity on its side.

World is on the cusp of the Fourth Industrial Revolution or Industry 4.0. It is quite different than the prior three Industrial Revolutions —steam & water power, assembly lines, and computerization, as it will challenge the enterprises on not only their business operations but also on how efficiently they adapt to the evolving human behaviors. This revolution is expected to impact all industries, disciplines, economies and ultimately societies. In this new era of revolution, only those enterprises or people will survive and thrive who will adapt to Industry 4.0 by correctly adopting the Digital Transformation strategies and the technologies such as Artificial Intelligence, Robotics, IOT, Cloud, Digital Twin, Augmented Reality, etc.

Innovation is all about creating measurable, quantifiable, and demonstrable value to both your customer and business. It is your ability to build the right product, for the right market, build it right with the right tools, processes, and resources, and build it fast so you do not miss the market window. This presentation will introduce the innovation ecosystem and provide valuable lessons from practice to help you establish an effective culture of innovation to reward the right behavior with a maniacal focus on the customer.

There are similarities between the traditional managed service provider (MSP) we all know and love and the cloud MSP. However, there are differences, and they can be impactful. One effective method to demonstrate differences is to share some common themes and behaviors highlighting where the cloud brings a twist. Taking advantage of clouds elasticity, knowing your cloud configuration is optimal, and keeping an eye on spend are just a few of the themes covered in this webinar.

The workplace as we know it will never be the same again. As we look to a future where a return to the office will be the exception rather than the norm, how can IT professionals best prepare to manage the new hybrid work environment? In this session, Maarten Van Horenbeeck will explore how Zendesk has adapted to the COVID-19 pandemic and discuss stages the company went through to identify an (ever-changing) path forward.

Now that we have all been working from home for a few months, how has your security program held up? Are you still using the same metrics? Have you shifted anything? If your program was built on a framework and started with the basics, remote workers should not change much. Join me as we discuss the key points of a successful security program and how to gain buy-in and budget even during an economic downturn.

Today’s businesses must contend with challenges raging from cybercrimes to COVID-19. As a result, organizational resilience is top of mind for many business leaders. Russ Felker, GlobalTranz’s CEO shares proactive steps leaders can take to develop a plan for building and maintaining organizational resiliency in his webinar Supporting Organizational Resiliency. Russ leverages his 25+ years in technology leadership roles to provide organizations an overview of the importance of interconnected technology tools to build a resilient and robust organization as well as steps organizations can take to prepare, protect, respond, and recover from challenges and disruptions.

The webinar is about NCOA’s two-year digital transformation journey that started in 2018 and that focused on our knowing our customers as individuals with individuals with their individual needs and on delivering the right digital products at the right time in their lives and through the right channel. The webinar describes our journey of building an omnichannel platform and how we decomposed our digital products from monolithic into more of business objects and API based. In addition, the presentation describes the phases of the digital transformation that started with migration to the AWS cloud and some lessons learned.