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Clevest, an IFS Company

IFS delivers meaningful moments of service between utilities and their customers. Since acquiring Clevest in 2020, the company has combined its leading service model with the domain expertise and utility industry focus of Clevest. This powerful combination represents the best field service management, mobile workforce management, and advanced network deployment services on the market today. With over 270 utility customers worldwide, our solutions have been used to deploy over 35 million AMI smart meters and service over 100 million energy and water consumers. We offer configurable solutions that are MultiSpeak-compliant, integrate with 250 enterprise systems, and can be deployed on-premise or in the cloud.

Products & Services

  • IT and software/ Mobile workforce management / workforce automation
  • AI-powered planning and scheduling optimization
  • Predictive asset maintenance
  • Omni-channel customer communications
  • Remote customer service calls and worker training / assistance
  • Emergency response management
  • AVL / vehicle and worker geolocation tracking
  • Mobile GIS
  • Advanced network / AMI smart meter deployment

Industries Served

  • Energy and water utilities
  • Deployment vendors

Clients Include

  • Southern California Gas
  • Memphis Light Gas and Water
  • FortisBC
  • Colorado Springs Utilities
  • Tucson Electric Power
  • Tacoma Public Utilities
  • Elexicon Energy
  • Florida Power & Light
  • Acquarion Water
  • Alliant Energy

Client Testimonials

Having reached the end-of-life of our existing legacy system, we went to the market for a replacement solution. We selected Clevest based on their strong value and exceptional product features including GIS asset information, AccuWeather integration, and support for iPhone and Windows tablets. Clevest’s previous experience in replacing the same legacy system at other multiservice utilities was also an important factor in our decision.

- Michael Faulk, Memphis Light, Gas & Water

“After a thorough evaluation of several potential solutions, TEP selected Clevest to provide innovative mobility solutions for our field workforce. We sought a project partner who understands the needs of utilities, and could share best practices and lessons learned through the first hand experiences of our industry peers. Clevest provides that knowledge, while its scalable Mobile Workforce Management software allows us to integrate multiple key systems to give our field workers critical real-time information, helping to create a safer work environment and efficiency improvements.”

Kathleen Patton, Tucson Electric Power

“The mobile aspect of Clevest’s solution provides timely and relevant information to FortisBC’s workers while supporting our focus on safety and customer service. It integrates with other FortisBC technologies, such as advance metering and outage management, which allows us to enhance productivity by organizing and assigning work optimally. The integration of information for our outage management solution to Clevest Mobile Workforce Management further enhances FortisBC’s ability to respond quickly and safely to emergency situations, such as power outages. The Clevest Mobile Workforce Management solution has been an important and successful addition to FortisBC.”

Tim Swanson, FortisBC
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