The current model of getting work done by leveraging technology as the tool and IT as the sole tool-enabler has run its course. Technology savviness and expertise are no longer professional specializations and are becoming basic requirements to get any work done in the business context. That leads to technology architecture and operations becoming democratized as opposed to being owned and controlled by a central IT function. This session looks at this trend and presents a holistic picture on how businesses can weave technology as an underpinning to the way work gets done going forward.

The focus of this talk is how to enable retailers to make data driven decisions in response to changing markets. During this session, John will illustrate each point with examples from engagements Cloudreach has delivered in partnership with Microsoft Azure.
This session will cover three major points:

• All data should be stored and available in its raw form.
• Data should be catalogued – an inventory of data assets helps break down organisational silos.
• The various forms of analytics – descriptive, predictive, and prescriptive.

Given that change is constant (and even disruptive) it is mission critical for organisations to embrace and drive digitalisation to stay ahead of the curve and achieve sustainable competitive advantage. This session will provide an example eco-system of how this can be orchestrated at an enterprise level with a particular focus on data in tandem with process, people, and technology.

*This video was originally filmed 17/03/2021 for the US Enterprise Tech Connect sister event, CIO VISIONS VIRTUAL Summit

As CTO of Test and Trace, in less than 3 months Neil built an agile delivery team of over 600 technology professionals who delivered critical National scale technology solutions throughout the pandemic on a daily basis. In this presentation Neil will share some of the techniques that will help you deliver transformational technology solutions at incredible pace along with some of the pitfalls to avoid.

Andy Astley delivers enterprise scale cloud platforms and critical infrastructure for Central Government departments, in this presentation Andy will cover the following topics:

• Overview of the challenges faced by large organisations adopting cloud
• Common issues experienced because of organic cloud adoption
• Target model for a centralised cloud infrastructure platform and service
• Key considerations and benefits for a centralised cloud platform and service
• How to start your journey?

Business has been upended. Successful business models that have worked for decades have been put on pause or irreparably damaged overnight, while customer habits are changing rapidly to cope with a new environment. This puts an even greater emphasis on building resilience in your system and successfully adopting digital business models to prepare for customer’s needs in the future. But how can you provide value to customers in this new environment? And how should you adapt to a digital business successfully? What should technology you be using to underpin this? Join Phil Scully, CIO of Costa Coffee to hear about this and more. DTX + Quartz content bought to you by Clarion Events.

*This video was originally filmed 15/07/2020 for the Enterprise Tech Connect sister event, DTX & UCX Talks

The advent of more sophisticated technologies is revolutionizing the way we operate. So, we need to discern what practical solutions we need to bet on today; to bring a competitive advantage to our organisations tomorrow. Whether you are considering how to drive higher revenue, thrive amidst a global crisis, generate greater business value, or improve the customer or employee experience, there has been a significant increase in the capabilities and technologies at our disposal today. Let’s peek at some of them.

• Robotics Process Automation (RPA): improve workflows and let mundane and trivial tasks to the robots.
• Enhance your production with Industrial IoT solutions.
• Visualise the world through the lens of Advanced Analytics.
• AI in mainstream business.
• Blockchain, the future of the financial industry.
• Next-gen cloud, making datacenters obsolete.
• AI-based security to combat AI-based threats.

Please Join the VP & CIO of YMCA, Siva Balu in this Executive Interview where he will discuss how Digital Transformation looks for non-profit organisations and how Artificial Intelligence plays a role.

*This video was originally filmed 16/03/2021 for the US Enterprise Tech Connect sister event, CIO VISIONS VIRTUAL Summit

With the five-year plan out the window following the impacts of COVID-19 on businesses, and the safety net gone, how can organisations create a flexible path towards long-term transformation? What has been learned in this period of short-term immense change? How can we carry those learning forward? Has the organisation leaned into agility? Is your business ready to pivot and shift as the landscape continues to change? DTX + Quartz content bought to you by Clarion Events

*This video was originally filmed 29/09/2020 for the Enterprise Tech Connect sister event, DTX & UCX Talks

Being agile or even ‘pivoting’ is critical in the new business environment we find ourselves in. Ensuring your teams can move quickly and have a culture which allows them to rapidly respond to customer’s needs, whether that’s through technology transformation or customer engagement, is vital. But what does it take to create a truly agile environment? How can your teams continually speed up their ability to respond to customer demands? DTX + Quartz content bought to you by Clarion Events

*This video was originally filmed 19/08/2020 for the Enterprise Tech Connect sister event, DTX & UCX Talks

The way we work is changing. It is going to be dramatic. But the workplace will still be there in some form, as remote working will never be able to replace face to face interaction. Those businesses who have many employees who do not work behind a desk will also need to change the way they operate. The challenge is figuring out how this will work and preparing your organisation for it. What could the workplace of the future look like? Will we see it become just a meeting and training space, or will it be occupied for part of the week? How should organisations plan their technology and culture around this, ensuring they maximise productivity? Join Ismail Amla, Chief Growth Officer at Capita in this 30-minute session, where he will talk about this topic, sharing his insights on the office of the future. DTX + Quartz content bought to you by Clarion Events

*This video was originally filmed 04/08/2020 for the Enterprise Tech Connect sister event, DTX & UCX Talks

Data is exploding and it is necessary for every organisation to make sense and monetise this data in a timely fashion. Cloud makes it possible to try out and iterate quickly with many different solutions and allows access to highly scalable compute and storage on demand. This presentation will highlight the main advantages of the cloud in the Data and analytics space.

*This video was originally filmed 18/03/2021 for the US Enterprise Tech Connect sister event, CIO VISIONS VIRTUAL Summit

The world is currently living through industry 4.0. It is quite different than the three prior industrial revolutions (steam & waterpower, assembly lines, and computerisation) as it will challenge businesses on not only their business operations, but also on how efficiently they adapt to evolving human behaviours. This revolution is expected to impact all industries, disciplines, economies, and ultimately societies. In this new era, only those businesses that adapt to Industry 4.0 will survive and thrive, but what strategies to consider and what do they include? During this presentation we will consider how to correctly adopt AI, robotics, IoT, Cloud, Digital Twin, augmented reality and similar.

*This video was originally filmed 18/03/2021 for the US Enterprise Tech Connect sister event, CIO VISIONS VIRTUAL Summit

Conversations are critical events in customer journeys and business processes, every communication whether in email, chat, CRM or case management systems contains valuable information about your customer’s needs, your products, services, and processes. Conversations are the biggest driver of manual operations, you can’t digitally transform a function without unlocking and understanding the value in conversations at scale.

In this session Ed Challis, CEO of Re:infer shares how Technologists across the enterprise are using recent developments in Machine Learning and Natural Language Processing to turn any message into structured actionable data. Enabling enterprises to quickly build intelligent products, services and workflows to drive operational scalability and optimise the customer experience.