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We’ve answered a few FAQs to get you started. Still have questions? Please don’t hesitate to reach out!
EMEA: Running 29 November - 3 December, 2021
Industry Leading Solution Providers
Meet 1:1 with the partners best suited to tackle your unique challenges.
Over 30 Speakers
Learn from the leaders driving gaming innovation in our rapidly evolving climate.
Exclusive Rewards
Since it isn’t quite safe to treat you to a high class hotel, enjoy some high class rewards.
Using the same data-driven matching logic as our in-person events, we take the legwork out of finding new partners. Meet directly with companies vetted specifically for you to confidently tackle your challenges, within your budget and time frame. There is a minimum of 6 meetings, and no maximum.
The challenge of digital is no exotic location, no 5-star dining, and no face time. But we do have a quite brilliant system connecting you with the right people and rewarding you for it. Take all 6 solution provider meetings and we’ll thank you generously. Climbing the ranks is hard; you’re well-deserving of an exceptional experience, no matter the limitations.
Watch it when it’s released, or later on demand. Your experience is up to you.
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When Covid-19 hit the gaming industry, few people knew how long casinos would remain closed. But there were those that saw this closure as an opportunity to take stock, improve and prepare for their next grand reopening. To discuss this in more detail, Simon Thomas, CEO of the Hippodrome Casino will discuss the Hippodrome’s latest renovations and the reasonings behind them. Casino: Lockdown Achievements
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On October 1st, 2021, Dutch players will be able to enjoy new online offerings made possible by the Dutch Remote Gambling Act and the willingness of operators to provide new products. How this market will evolve around the effects of Covid-19 is a matter of much debate.
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Change has come to the German gaming market and it has been monumental. Germany is seeing a new state treaty that has opened and established a legal online gaming market. All the while, M&As are taking place throughout gambling halls that are set to bring about changes of their own.
To discuss this whirlwind of change is Lutz Schenkel, Director of Casino Bad Homburg who will share his thoughts and personal experience within the German market.
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For all market leaders, there is an increasing need to resources into remaining compliment while offering responsible gambling practices. In that context, Novo Interactive’s Dr Daniel Henzgen will discuss tricky regulations, the toughest challenges from the black market and how to ensure that operators remain consumer centric.
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Casinos are keen to welcome back customers and to make up for lost time during 2020. To increase footfall and attract past customers, attention should be turned to the latest engagement tools that can increase long-term retention. But are new products and engagement tools enough to bounce back? Are there success stories that European casinos can look to, to ensure they avoid mistakes that others may have made? Joining us in this session is Corey Padveen and Jason ‘Wolf’ Rosenberg who will give their perspective on how the European market can learn lessons from North America.
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As gambling refrom targets are continusly debated, what are some of the latest implicatiosn for operators and product developes aiming to strengthen player verification and improve data management. Turning to Finland, Veikkaus has proactively preprepared for the revised Finnish Lotteries Act that will make verification checks compulsory at all retail gambling venues by 2023.
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In the first part of our deep dive into best practice for Responsible Gambling, Christina Thakor-Rankin sets the scene while highlighting what Operators are, or are not doing, to protect their customers.
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In the second part of our deep dive, the focus will be on the often misunderstood issue: women and problem gambling.
By outlining the RG measures available to women, the conversation will then explore the lived experiences of problem gamblers and affected others. This all-women panel will aim to highlight where operators fall short and what they can do better to protect their customers.
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Gustaf Hoffstedt has fought for the abolition of the Swedish gambling monopoly and the implementation of a licensing system for more than a decade. While he is pleased with the Swedish reregulation, the acknowledgement of gambling addiction and how it is being addressed poses problems.
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The idea of land-based operators successfully scaling to build a profitable omni-channel business model gives rise to scepticism. Often the barriers to entry are considered too high, given the differing technical requirements of online and the expectations of customers. For others, it’s a process of ‘wait and see’: learning from the successes of those that raced ahead.
In this session, Rank Group’s Jonathan Pettemerides provides excellent lessons on how to learn from mistakes of the past and to create a successful omni-channel business.
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The process of creating new and exciting gaming experiences is often a long and careful process. Working with what you own and complimenting it with new products is a surefire wire to success. But what are some of the pitfalls that operators, and game developers, need to avoid?
Joining ICE Connect is Dr Daniel Sahl, Director at the Center for Gaming Innovation in Las Vegas.
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It is one thing to create an engaging sportsbook, but keeping customers engaged is another. How can this be achieved without repetitively offering ‘free bets’ to keep them hooked?
Myke Foster from Ladbrokes Coral sits down with ICE Connect to explore how breaking the cycle of ‘free bets’ is the key to improving the betting experience by creating offerings outside of betting.
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To adapt to Covid-19 takes a lot of planning: planning that eventually must tie into the long-term strategy of each casino, if it is to maximise its profitability. To discuss this, we are joined by Pascal Camia, COO of Gaming Operations for the Monte Carlo Casino.
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Sports betting is increasingly popular across African markets, and the need to drive customer engagement through cohesive casino and sports betting strategies is growing.
In this session, ICE Connect is joined by Solomon Godwin from Pragmatic Play who will share with us his insights into African sports betting markets, and how to overcome industry challenges.
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When focusing on operators, there are many areas of integrity that are to be improved, with betting fraud and match fixing as two main concerns.
ICE Connect is joined with Ian Smith from the ESIC who will be sharing his insights into the fairness of esports.
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With the rise of esports, oddsmakers and data analysis methods that can smoothly cover esports matches are becoming increasingly vital. But technical hurdles often reduce the rate of esports expansion or integrity.
In this presentation, Martin Dachselt will discuss technical challenges that affect esports compared to traditional matches, how this impacts accurate data modelling and how to ensure smooth esports coverage.
ICE CONNECT EMEA is invitation-only for decision makers across all industry sectors in land-based and online gaming. Exclusivity lets us cater to your specific challenges and keep you in the company of the leaders driving progress in your field.
We only work with the best in class. All solution providers are thoroughly vetted, and matched to you based on your specific challenges and current projects.
ICE CONNECT EMEA Online Summit points a laser focus on partnering influential decision-makers with leading suppliers. ICE CONNECT EMEA bridges you to the information and solutions most relevant to your top priorities.
We’ve answered a few FAQs to get you started. Still have questions? Please don’t hesitate to reach out!
ICE CONNECT EMEA Virtual Summit is unique in its ability to connect you to qualified solution providers. They’re more than willing to underwrite the cost of your attendance in exchange for access to such an exclusive audience.
Your virtual pass includes:
– All sessions and their recordings
– 6 or 8 one-on-one meetings with vetted solution providers, specifically matched to you
£200 or £300 in rewards upon meeting completion
Based on the details of your registration, we carefully select at least 6 best-fit solution providers for you to meet with. Each meeting is 30 minutes long and focused on solving a specific priority you have a listed. Once completed, you’re eligible to receive a swag package. All meetings will take place on Zoom and all logistics are handled for you!
We are looking for executives with genuine needs for new solutions and buying influence or authority. Invitations are extended to C-level executives, SVPs, VPs, Directors and Managers within all gaming functions.
Yes! But only for your one-on-one meetings. The summit sessions, however, will all be available to you on demand to watch at your leisure, anytime, any place.
There’s a lot of reasons to attend! For starters, ICE CONNECT Virtual Summit is the only online event customized to help you with your current challenges. You’ll learn from industry veterans and connect to the solutions you need. Your time is valuable and sticking to your budget is more important than ever. ICE CONNECT is designed to help you maximize your time and money for the best possible results.
Exciting news! All of our executive tools and services are now available under one roof. Quartz Network now includes Quartz Events, our industry-leading executive summits, Quartz Education, our on-demand peer-led content, and Quartz Network Solutions, our streamlined B2B solution-finding platform.