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Quantum Metric

Quantum Metric helps these companies design their products around people, introducing a whole new approach called Continuous Product Design. Continuous Product Design is a user-defined, quantified method for continuously perfecting digital products. It expands the DevOps approach to include the entire product lifecycle, connecting the product design and ideation process with customer behavior and input, so organizations understand exactly where and how to optimize their products.
Now, teams are fully aligned on what they need to iterate, products release faster and more efficiently, and companies deliver exactly what their customers want.

Products & Services

Industries Served

  • Gaming Industry
  • Airlines
  • Retail
  • Retail Banks

Clients Include

  • Kaizen Gaming Internatonal LTD
  • Telegraph Media
  • Seera Group
  • Mizuno Group

Client Testimonials

“Quantum puts me in my customers’ shoes and lets me live their session by watching the replays. It’s helped me think from a customer’s mindset and figure out ways to give them a better user experience.”

– Janice Pinto Analyst, Digital Strategy & Analytics Head of Product, Canadian Tire

“Bluntly, Quantum has been very “Holy Shit” for us in terms of discovery of high value anomalies. We actually had put bad code into Production and were able to spot and identify the impact before the release essentially and save us from suffering. I will never forget… its actually OOTB gift for us to look at this error and what it is costing us. We would like to shift from using QM reactionary to get more strategic proactive monitoring.”

– Product Manager, Head Of Product, Lululemon

“We categorize our roadmap into problem statements that are unknown unknown (root cause unknown, solution unknown), known unknown (root cause known, solution unknown), and known known (root cause and solution known).

Generally, unknown unknown problems are known issues, but we don’t clearly understand the root cause of the problem and the cost of the problem. With QM, we are able to get to the root cause of these problems quickly and also quantify the impact of these problems.

But, the real kicker is that with Quantum Metric we have been able to identify a new category of problems – ones we didn’t even know existed. So now we have a newly identified list of unknown unknown problems and we also know the hidden cost of these problems. With QM, we have surfaced hidden problems, put a value to these problems and have been able to get to the root cause in a linear and structured way.”

– Ronnie Varghese, Sr. Director Online & Omnichannel, Head Of Product, Seera Group
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