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Smarter supply chains. Built for today. Ready for tomorrow. Built to be resilient and adapt when facing disruptions. Supply Chains can scale to meet new demand as customer needs change. They are more reliable and designed to build trust between you and your customers. Whether it’s new innovations, new opportunities or an evolving ecosystem, IBM’s approach to supply chain management can help you respond today and prepare for the future, delivering better business outcomes. Strengthen resiliency, optimize operations, and reduce inefficient, error-prone processes with intelligent workflows that integrate security with your existing systems. Together, we can automate decision-making where it makes sense and empower your people with real-time insights to respond faster to an ever-changing world. Visit our website to explore the depth of IBM’s supply chain solutions and watch on-demand expert sessions at

Products & Services

Supply Chain Visibility
  • IBM Sterling Supply Chain Control Tower
  • IBM Sterling Inventory Control Tower
  • IBM Business Transaction Intelligence
  • IBM Sterling Inventory Visibility
B2B Collaboration
  • IBM Sterling Supply Chain Business Network
  • B2B Integration Software
  • IBM Sterling Managed File Transfer Software
  • IBM Partner Engagement Manager
Order Management & Fulfillment
  • IBM Sterling Order Management
  • IBM Sterling Inventory Visibility
  • IBM Sterling Fulfillment Optimizer
  • IBM Sterling Store Engagement
Supply Chain Services
  • IBM Continuous Intelligent Planning
  • IBM Blockchain Services for Supply Chain

Industries Served

  • Automotive
  • Banking and Financial Services
  • Consumer Products
  • Healthcare
  • Manufacturing, Industrial
  • Retail

Clients Include

  • Coastal Pacific
  • Eileen Fisher
  • Lenovo
  • Niagara Bottling
  • Parker Hannifin
  • RS Components
  • Southwire
  • The Master Lock Company
  • Western Union
  • Fossil Group, Inc.

Client Testimonials

IBM Supply Chain Insights helps organizations leverage the power of Artificial Intelligence to gain greater visibility and predictive insights across the supply chain. Ultimately, that visibility and insight can help drive action, efficiency and incremental revenue.

Bobby Bernard, Global Supply Chain Leader, Lenovo

BTI will allow our Customer Service and Finance teams to easily track an order from inception to cash. It will allow them to perform their duties in a much more efficient manner.

Connie Rekau, EDI Manager, The Master Lock Company

IBM Global High Availability Mailbox will enable us to keep money moving all day, every day.

Brenda Gillespie, Senior Systems Analyst, Western Union 

More than ever, fashion retailers need to adapt to how customers want to shop—and with IBM Order Management, we’re on the way to becoming a true omni-channel enterprise.

Keir McIntyre, Director of Direct to Consumer Technology, Eileen Fisher

“Of all the solutions that we evaluated, we felt that IBM Order Management most effectively delivered the capabilities we were looking for—particularly around inventory visibility. Some of our team had already worked with the IBM solution during roles at other organizations, and their positive experiences gave us the confidence that it would help us realize our objectives. Better still, we knew that the solution would integrate seamlessly with our e-commerce engine, as it is also based on IBM technology.”

Kent Heimes, Retail Solution Architect at Fossil Group, Inc
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